FAQs

How can I order from you?

Ordering from us is easy. Select your products, add them to your shopping cart, and then proceed to checkout. There you can enter a delivery address and choose your preferred payment method. You will receive a confirmation as soon as your order is on its way.

Can I also order by phone or WhatsApp?

Yes, you can also place your order by phone or WhatsApp. Our customer service team will be happy to assist you. Which payment methods are accepted?

Which payment methods are accepted?

You can pay in various ways, including credit card, PayPal, Google Pay, American Express, Klarna, Apple Pay, or instant bank transfer. Select your preferred payment method at checkout.

Can I return my order?

If you have any further questions or require assistance, please do not hesitate to contact us. You can click here to access our return policy.

When will my order arrive?

Within Germany, shipping takes approximately 2-4 days. (Note: Weekends and public holidays are excluded.) - For EU countries, shipping takes approximately 4-6 days. - For international countries, please refer to the stated shipping time.